Terms and Conditions
Prices and Delivery
All deliveries are charged at the appropiate rate for security and delivery. Prices within the EU include VAT at the current UK rate of 20%. Prices quoted to customers outside the EU will not include VAT, shipping costs, customs duties, customs clearance, or import taxes and levies or any other associated charges, and must be paid by the customer.
Damage and Loss During Transit
StrawberryWood cannot accept liability for defects or goods damaged in transit not signed for as such upon delivery, nor for defects, damage, or undelivered items not reported to StrawberryWood in writing within three days of delivery date. Liability shall be limited and shall not exceed invoice value of defective product(s).
The purchaser shall be responsible for all re-delivery, storage and all other associated costs incurred by StrawberryWood as a result of failure to give sufficient delivery instructions or to accept delivery when tendered. Payment for the goods will become due as if the goods had been delivered when ready.This applies to all costs incurred by StrawberryWood for security and personal deliveries.
Our usual method of payment is by electronic transfer in UK Stirling or cleared cheques may be accepted. Design fees and any deposits and final prices will be as discussed together with any further terms and conditions and agreed between the Customer and StrawberryWood prior to manufacture.
It is the responsibility of the buyer to ensure that the products purchased are suitable for the customers' needs. StrawberryWood will not accept any liability whatsoever arising in respect of any loss or damage caused to any goods.
Retention of Title
The goods will remain the sole absolute property of StrawberryWood as legal and equitable owner until the whole of the invoice price has been paid. StrawberryWood reserves the immediate right to repossession of any goods to which it has retained title.
StrawberryWood is a trading name of The English Design Company Ltd.